We will replace your Smartwool garment within 12 months of purchase if it has been assessed and deemed faulty due to fabric, stitching, or manufacturing defects.
Important:
If you purchased your Smartwool garment from another retailer (online or in-store), we recommend contacting that retailer directly first. They may be able to assist you more quickly with your warranty claim. If they are unable to help, you're welcome to submit a warranty request with us.
Please do not send your garment to us before submitting a warranty request and receiving further instructions.
Damage that occurs after a year is usually considered general wear and tear and may not be covered under warranty.
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We are currently offering free 3-Day shipping on orders $89+ placed on smartwool.com.
Shipping based on normal carrier restrictions and delays. We cannot guarantee arrival. Offer is valid for the continental US excluding Alaska, Hawaii, Puerto Rico and any US territories, as well as PO Box addresses. Delivery days are Monday-Friday, excluding US federal holidays. Free shipping may not be available for some customers.
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